Returns & Exchanges

At Goodhood, we want you to be completely satisfied with your purchase, which is why we offer a straightforward 30-day return policy for all items in original condition. If your order isn't quite right, follow our simple process below to initiate a return or exchange for a full refund.

Return Process

• 1.
  Initiate Your Return

  Log in to our online portal with your order number and email address to select the items you wish to return and receive a unique Return Authorization number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the product is unworn, then include your printed return slip inside.

• 3.
  Ship It Back

  Attach the provided prepaid shipping label to the outside of your parcel and drop it off at any authorized courier location or schedule a home pickup.

• 4.
  Receive Your Refund

  Once our warehouse team inspects and approves your return, we will process your refund to the original payment method within 5 to 7 business days.